Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your information.

Last updated: January 15, 2024

This Privacy Policy explains how we collect, use, and protect your personal data when you use our website. By accessing our platform, you agree to the practices described in this policy. We comply with applicable laws in Quebec and Canada, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

1 Collection of Personal Information

We collect personal information that you voluntarily provide when you:

  • Create an account on our platform
  • Fill out forms or interact with our services
  • Contact us for assistance or information

The information collected may include your name, email address, phone number, payment information, and any other data relevant to the services provided.

2 Use of Personal Information

We use your personal information to:

  • Provide, personalize, and improve our services
  • Communicate with you, including responding to your questions and requests
  • Manage payments and transactions made on our platform
  • Ensure the security of our site and prevent fraud

3 Sharing of Personal Information

We do not sell or rent your personal information to third parties. We may share your data only in the following cases:

  • With third-party service providers to perform tasks related to our services (e.g., payment processing)
  • When required by law or court order
  • To protect our rights, our users, or our platform

4 Data Retention

We retain your personal data for as long as necessary to provide our services or to comply with our legal obligations. When your data is no longer needed, we delete or anonymize it.

5 Data Security

We take appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no system is completely secure, and we cannot guarantee absolute security.

6 Your Rights

Under Quebec and Canadian laws, you have the following rights regarding your personal data:

Right of Access

You can request a copy of the personal information we hold about you.

Right to Rectification

You can request the correction of inaccurate or incomplete data.

Right to Withdraw

You can withdraw your consent at any time for certain uses of your data.

To exercise your rights, please contact us at the address mentioned below.

7 Cookies and Similar Technologies

We use cookies to improve your experience on our site. Cookies are small files stored on your device that help us collect information about your use of the site. You can configure your browser to refuse cookies, but this may limit certain features.

8 Changes to the Privacy Policy

We reserve the right to modify this privacy policy at any time. Any changes will be posted on this page with an updated date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

privacy@sqordia.ai

+1 (514) 746-3726

Montreal, Quebec, Canada